Terms of Service

1. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you may not use our Services.

2. Description of Services

Our Services include:

• Mobile games available on iOS and Android platforms
• Online features, multiplayer functionality, and social features
• Virtual goods, virtual currency, and in-app purchases
• Customer support and community features
• Updates, patches, and new content

3. Account Registration and Security

3.1 Account Creation

• You may be required to create an account to access certain features
• You must provide accurate, current, and complete information
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account

3.2 Account Security

• You must immediately notify us of any unauthorized use of your account
• We are not liable for any loss or damage arising from your failure to protect your account
• We reserve the right to suspend or terminate accounts that violate these Terms

4. License to Use Services

4.1 Grant of License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

• Download, install, and use our games on your personal devices
• Access and use our Services for your personal, non-commercial entertainment purposes
• Use virtual goods and virtual currency in accordance with these Terms

4.2 License Restrictions

You may NOT:

• Copy, modify, distribute, sell, or lease any part of our Services
• Reverse engineer, decompile, or disassemble our games or software
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices
• Use our Services for any commercial purpose without our written permission
• Create derivative works based on our Services
• Use automated systems (bots, scripts) to access or interact with our Services

5. Virtual Goods and Virtual Currency

5.1 Virtual Currency and Items

• Virtual currency (coins, gems, etc.) and virtual items are digital content with no monetary value
• Virtual currency and items are licensed, not sold, to you
• You do not own virtual currency or items; you have a limited license to use them within our Services
• Virtual currency and items cannot be exchanged for real money, goods, or services
• Virtual currency and items are non-transferable and non-refundable, except as required by law

5.2 In-App Purchases

• In-app purchases are processed through Apple App Store or Google Play Store
• All purchases are subject to the terms and conditions of the respective app store
• Prices may vary by region and are subject to change without notice
• Refunds are subject to the policies of Apple App Store or Google Play Store
• We reserve the right to modify, suspend, or discontinue virtual currency or items at any time

5.3 Refund Policy

Except as required by applicable law, all purchases of virtual currency and items are final and non-refundable. Refund requests must be made through the app store where you made the purchase:

• Apple App Store: Contact Apple Support or use the "Report a Problem" feature in your purchase history. Apple Refund Policy
• Google Play Store: Contact Google Play Support or use the refund option in your order history. Google Play Refund Policy

We do not process refunds directly. All refund requests must go through the respective app store. Refunds are subject to the app store's policies and applicable laws, including consumer protection laws in your jurisdiction.

Special Circumstances: In exceptional circumstances (such as technical errors, unauthorized purchases, or other issues), we may work with you and the app store to resolve the matter. Contact us at info@sentiagames.com with "Refund Request" in the subject line.

6. User Content and Conduct

6.1 User-Generated Content

Our Services may allow you to create, upload, or share content ("User Content"). By submitting User Content, you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, and distribute your User Content in connection with our Services.

6.2 Prohibited Conduct

You agree NOT to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others (including intellectual property rights)
• Harass, threaten, abuse, or harm other users
• Post offensive, obscene, defamatory, or illegal content
• Impersonate any person or entity
• Use cheats, exploits, hacks, or unauthorized third-party software
• Interfere with or disrupt our Services or servers
• Collect or harvest information about other users
• Engage in any fraudulent or deceptive activity
• Attempt to gain unauthorized access to our Services or systems

7. Intellectual Property Rights

All content, features, and functionality of our Services, including but not limited to games, graphics, text, logos, icons, images, audio, video, software, and code, are owned by Sentia Games or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You acknowledge that you do not acquire any ownership rights by using our Services. All rights not expressly granted to you are reserved by us.

8. Updates and Modifications

We may update, modify, or discontinue our Services at any time, with or without notice. We are not obligated to provide any updates or maintain our Services. You agree that we may update our Services remotely without your consent.

9. Termination

9.1 Termination by You

You may stop using our Services at any time by deleting our games from your device and deleting your account (if applicable).

9.2 Termination by Us

We may suspend or terminate your access to our Services at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Extended period of inactivity
• Discontinuation of our Services

9.3 Effect of Termination

Upon termination:

• Your license to use our Services will immediately cease
• You must delete all copies of our games from your devices
• We may delete your account and associated data
• Virtual currency and items may be lost and cannot be recovered
• Provisions that by their nature should survive termination will remain in effect

10. Disclaimers and Limitation of Liability

10.1 Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Sentia Games, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of another party
• Your User Content

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact us at info@sentiagames.com with a description of your concern. We will attempt to resolve the dispute informally within 30 days.

12.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Turkey, without regard to its conflict of law provisions. If you are located in a jurisdiction with mandatory consumer protection laws that cannot be waived, those laws will apply to the extent they conflict with these Terms.

12.3 Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or our Services that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the Turkish Arbitration Association. The arbitration shall be conducted in Istanbul, Turkey, in the English language.

Arbitration Process:

• There will be one arbitrator only, selected in accordance with the Turkish Arbitration Association rules
• The arbitration will be confidential
• The arbitrator's decision will be final and binding
• You waive your right to a jury trial and to participate in a class action

12.4 Exceptions to Arbitration

Notwithstanding the foregoing, the following disputes are not subject to arbitration:

• Disputes related to intellectual property rights (we may seek injunctive relief in any court of competent jurisdiction)
• Small claims court actions (if the amount in dispute is within the court's jurisdiction)
• Disputes where you are located in a jurisdiction that prohibits mandatory arbitration for consumer disputes

12.5 Class Action Waiver

You agree that any disputes will be resolved on an individual basis and waive your right to participate in a class action, collective action, or representative proceeding. If this waiver is found to be unenforceable, the arbitration agreement will be void.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding our Services and supersede all prior agreements, understandings, or communications, whether written or oral, relating to the subject matter of these Terms.

13.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if such modification is not possible, it shall be severed from these Terms. The remaining provisions shall remain in full force and effect, and the invalid, illegal, or unenforceable provision shall be replaced with a valid, legal, and enforceable provision that comes closest to the intent of the original provision.

13.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of such provision or any other provision. Any waiver must be in writing and signed by us to be effective.

13.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. Any attempted assignment or transfer without such consent shall be null and void. We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, or sale of assets.

13.5 Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet or telecommunications failures, or other force majeure events.

13.6 Relationship of Parties

Nothing in these Terms shall be construed as creating a partnership, joint venture, agency, or employment relationship between you and us. You are an independent user of our Services.

13.7 Notices

We may provide notices to you by:

• Posting notices on our website or within our Services
• Sending notices to the email address associated with your account
• In-app notifications or push notifications

You may provide notices to us by emailing info@sentiagames.com.

13.8 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on this page
• Updating the "Last Updated" date
• Sending an email notification (for material changes)
• Displaying an in-app notification

Your continued use of our Services after such changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using our Services.

13.9 Language

These Terms are provided in English. If we provide a translation of these Terms in another language, the English version shall prevail in case of any conflict or discrepancy.

14. Contact Information

If you have any questions about these Terms, please contact us: